support@swordskingdom.co.uk
CONTACT US FOR ANY QUESTIONS
FREQUENTLY ASKED QUESTIONS
- Browse the website and find the product you wish to order.
- Click on the product to view its details and specifications.
- Select the quantity and other required options.
- Click on the "Add to Cart" button to add the product to your shopping cart.
- You can continue shopping and add more items to your cart, or proceed to checkout by clicking on the "Checkout" button.
- At the checkout page, you will be prompted to enter your billing and shipping information, as well as your payment method.
- Review your order summary and make any necessary changes before submitting your order.
- Once you have reviewed your order and confirmed all the details, click on the "Place Order" button to complete the transaction.
If you encounter any issues or have any questions, you can contact swordskingdom.co.uk's customer support for assistance.
Note:
Above 120cm swords You will be charged extra for shipping. Because the item is over length.
At Swordskingdom, we encourage our customers to reach out to our customer support team to begin the return process. Our team will assist you every step of the way and provide any necessary information.
It is essential to keep in mind that the return policy at Swordskingdom.co.uk may differ depending on the product you purchased and the reason for the return. We recommend checking our website to ensure you are familiar with the specific return policy that applies to your order.
At Swordskingdom.co.uk, we take quality control very seriously and strive to ensure that all products are in perfect condition before they are shipped out to our customers. However, if you do receive a damaged or defective item, we have a clear process for handling such situations.
If you receive an item that is damaged or defective, please contact our customer support team as soon as possible with photos of the damaged item. We will review your claim and assess the damage or defect to determine the best course of action.
In most cases, we will offer a replacement item or a full refund, depending on the customer's preference. We may also request that you return the damaged or defective item to us for inspection before issuing a replacement or refund.
We understand that receiving a damaged or defective item can be frustrating, and we apologize for any inconvenience this may cause. Our team will work with you to ensure that the issue is resolved as quickly and efficiently as possible, and we appreciate your patience and understanding throughout the process.
Yes, at Swordskingdom.co.uk, you can track your order once it has been shipped. When your order is shipped, we will send you a confirmation email that includes a tracking number and a link to our shipping carrier's website, where you can track the delivery status of your order in real-time.
To track your order, simply click on the tracking link provided in your shipping confirmation email or log in to your account on our website and go to the "Order History" section. From there, you can view the status of your order and track the package's location until it is delivered to your doorstep.
We know how important it is to stay informed about the status of your order, and we strive to make the tracking process as easy and convenient as possible. If you have any questions or concerns about your order's delivery status, our customer support team is always available to assist you.